Number/percentage of the intended users receiving a KM output that read or browsed it Indicator Number: 24 Short Definition: Measures the extent to which intended users have shown their interest in hearing messages or knowing more about content offered through a KM output Read more about Number/percentage of the intended users receiving a KM output that read or browsed it
Number/percentage of the intended users who are satisfied with a KM output Indicator Number: 25 Short Definition: Measures an intended user’s overall satisfaction with a KM output Read more about Number/percentage of the intended users who are satisfied with a KM output
User rating of usability of KM output Indicator Number: 26 Short Definition: Measures user attitudes toward and satisfaction with the format, presentation, navigation, searchability, and delivery of a KM output Read more about User rating of usability of KM output
User rating of content and relevance of KM output Indicator Number: 27 Short Definition: Measures the perceived quality of content in a KM output and its relevance to user needs Read more about User rating of content and relevance of KM output
Number/percentage of the intended users who recommend a KM output to a colleague Indicator Number: 28 Short Definition: Measures how many intended users recommend a KM output to a colleague Read more about Number/percentage of the intended users who recommend a KM output to a colleague
