Captures the number of instances where project staff members report an improvement in their KM knowledge, skills, or abilities
This indicator capture the number of instances in which project staff members report an improvement in their KM knowledge, skills, or abilities. At the organizational level, trends in the results of KM audits can be studied.
Number of instances of staff reporting KM capacities improved, type of improvement
Qualitative information should also be reported wherever possible.
KM audits; performance reviews; pre/post tests; training evaluations; observations by other staff, that is, asking staff members if they think their colleagues’ KM capacities have improved and asking for examples; notes from after-action reviews; interviews with staff members.