Logic Model Component:
Measures the extent to which intended users feel that the information presented in KM outputs supports their previously acquired knowledge
This indicator measures the extent to which uses feel that the information and experiential knowledge presented in KM outputs supports their previously acquired knowledge by reinforcing or validating it.
Quantitative data from survey self-reporting; qualitative data from anecdotal user reports
Feedback forms or user surveys distributed with the KM output or after its dissemination or promotion; in-depth interviews (telephone or in-person)
"Please rate the following statements about whether your knowledge has been affected by the [Web product].
(1-Strongly disagree, 2- Disagree, 3-Not sure, 4-Agree, 5-Strongly agree)
o It reinforced and validated what I already knew.
o It provided me with information that was new to me and useful for my work.
o I have already seen the information in a different resource.
Please give a specific example of knowledge validated or gained. (Open-ended.)"