Logic Model Component:
Measures the extent to which intended users apply knowledge either to change or enhance existing policies or to develop new policies at any level of the health system
This indicator measures the use of knowledge gained from KM outputs in policy formulation and the outcomes of that use. It covers efforts either to change or enhance existing policies or to develop new policies—at any level of the health system. Policies both reflect and affect the public interest and are considered keystones or necessary tools in making public health improvements.
Self-reported information from audiences using the knowledge to inform policy; description of knowledge from a KM output used, approximate time frame of use, organization(s) involved, how policy formulation benefited from applying the knowledge, and any further outcomes associated with applying the knowledge
Audience surveys (online, mail, telephone), usually distributed after the product has been disseminated; informal (unsolicited) feedback; in-depth interviews (telephone or in-person); copies of policies referencing, incorporating, or shaped by information/knowledge from KM outputs
Please indicate whether or not you have used information from the [Web product] for the following purposes. (Select all that apply.)
o To make management decisions (either personal or organizational)
o To design or improve projects or programs
o To develop or improve policy or national service delivery guidelines
o To develop training programs or workshops
o To assist in designing education materials
o To guide research agenda or methods
o To put research findings into practice
o To promote best practices
o To write reports/articles
o To develop proposals
o To increase public awareness
o To increase my own knowledge
o Other, please specify __________
Please give an example of how you have used specific information from the [Web product] in your work. (Open-ended.)
Please rate the following statements about performance areas affected as a result of using the [Web product]:
(1-Strongly disagree, 2- Disagree, 3-Not sure, 4-Agree, 5-Strongly agree)
o Based on something I have learned in it, I have changed the way I perform my job.
o I have used information from it to improve my skills.
o It has helped me to be more competent and effective at my job.
o It has helped me to perform my job more efficiently.
o It has helped to improve the performance of my organization.
Please give a specific example of how the [Web product] has improved your own performance or your organization’s performance. (Open-ended.)