This indicator captures the number of instances where new KM outputs, including products, services, and other knowledge resources, are created and made available to intended users. In KM, the term “output” refers to a tool for sharing knowledge within the organization and/or with the clients. Outputs can take many forms, including products and services, publications and other knowledge resources, training and other knowledge-sharing events, processes and procedures, and techniques.
Self-report of number of new outputs, by type
Illustrative examples of more specific indicators are as follows:
• Number of new mobile applications developed
• Number of new research briefs written
• Number of new eLearning courses completed
• Number of new knowledge sharing techniques developed