Refers to the percentage of intended users who are satisfied with trainings, approaches, or events that focus on or promote adaptive practices
This indicator measures the percentage of intended users who are satisfied with trainings, approaches, or events that focus on or promote the management of a project, program, or initiative through adaptive practices. A satisfied user indicates that intended needs and expectations were met. User feedback should inform future activities. Multiple data
points will monitor change in user satisfaction
over time.
Quantitative data from self-reported surveys or questionnaires using Likert scales to determine user satisfaction
with trainings, approaches, or events focused on adaptive practices; qualitative data
can provide greater insight into user experience, attitudes, and preferences
Surveys
- 2017