Frequency of Data Collection:
Quarterly, semiannually, or after specific activities
Issues and Challenges:
Connection diversity, or heterogeneity, supports the flow of knowledge through networks. The aim of this indicator is to understand how many different functional teams or other types of subgroups each group member is engaged in, and the average level of use of these connections by the network/organization/group as a whole.
This indicator requires users to define the group of interest—such as an entire organization, a department or other functional team, a community of practice, or Facebook group—as well as any subgroups. For example, an entire organization may be defined as group, with departments, committees, internal communities of practice, or roles as subgroups. Users will also need to define “knowledge” and "engagement", in their particular context, as well as an appropriate time period, usually monthly or quarterly, for knowledge-sharing activities.